OR-VET
The complement
Natural source of performance

Terms of Sale Online

Article 1 – Purpose

The terms and conditions described below detail the rights and obligations of the OR-VET SAS and its customers in connection with the sale of the following goods: Complementary horse feed and horse care products. Any service performed by the company OR-VET SAS implies unconditional acceptance of the buyer to these terms and conditions, which supplement the general conditions of sale of the main OR-VET SAS attached.

Article 2 - Product Overview

The characteristics of the products offered for sale are presented in the "range" and "catalog" of our site. The photographs do not enter the contractual field. Responsibility for OR-VET SAS can not be committed if errors were introduced. All texts and images presented on the website of the company OR-VET SAS are reserved, for the whole world, under copyright and intellectual property; their reproduction, even partial, is strictly prohibited.

Article 3 - Validity of Seller

The products are offered for sale while stocks last. When ordering a product become unavailable, the customer will be informed of this, as soon as possible, by email or by post.

Article 4 – Prices of the products

The "range" of our website indicates the prices in euros all taxes included, excluding postage. The VAT amount is specified in the selection of a product by the customer and shipping costs appear on the screen at the end of the selection of different products by the customer. The OR-VET SAS reserves the right to change prices at any time but the products ordered are charged at prevailing prices at the time of the order. The proposed rates include discounts and rebates that the OR-VET SAS would have to be granted based on the season or special promotions or assumed by the purchaser of certain benefits. No discount will be granted for early payment.

Article 5 - Order

he customer validates his order when the link "confirm your order" at the bottom of the "order summary" after accepting these terms of Internet sales and general conditions of OR -VET SAS sales. Before this validation, it automatically offers the customer to check each of the elements of his order, he can correct his errors. The OR-VET SAS confirms the order by e-mail; This information shows including all elements of the order and the customer's right of withdrawal. The data recorded by the OR-VET SAS constitute proof of the nature, content and date of the order. This is archived by the OR-VET SAS under the conditions and the legal deadlines; the client can access this filing by contacting customer service.

Article 6 – Payment

The order of payment is by credit card at the end of the recording of the order.

Article 7 - Withdrawal period

The buyer has a period of fourteen days, from the receipt of goods, to exercise his right of withdrawal without any reasons or pay penalties, except, if appropriate, charges return of the goods. If the period of fourteen days to expire on a Saturday, Sunday or a holiday or holiday, it is extended to the next business day. Upon exercise of the right of withdrawal, the OR-VET SAS reimburse the buyer for the total amount paid, as soon as possible, provided that all products ordered are returned to the OR-VET SAS and delivered in perfect condition, unopened.

Article 8 – Delivery

Every product comes without warranty as to the time, they depend on the chosen mode of transport (normal or express) and the department or country of destination of the products. The delivery deadline is set for an address in France, the day of payment + 8 days and for other destinations the day of payment one month.

Article 9 - Customer Care - Customer Service

For any information, question or complaint, the customer can contact Monday to Friday from 9am to 17:30 serving customers in the OR-VET SAS: contact@or-vet.com, phone +33 6 68 49 32 40 , address: 60 chemin du Château F-74500 LARRINGES / EVIAN